We trust and hope that you will be satisfied with your purchase from Indigo Bloom. If for any reason you are not, we are happy to offer a full refund or exchange within 14 days of purchase. Please complete the returns form and send your items back by recorded delivery. We can only accept items for a refund or exchange if the goods are in perfect condition, unused and in the original packaging.
We do not pay for the return postage charges and cannot be held responsible for items that do not reach us.
To return something to us get in touch :
You will receive your refund credit, cheque or exchange order (when in stock) within 5 working days of us receiving the goods. We endeavour to process this as quickly as possible. Your refund will exclude the original delivery charge.
We pride ourselves on offering you fair & reasonable postage costs within the UK and overseas.
Postage costs just £1 within the UK and we aim to get your order to you within 2-5 days.
First class will cost £2 . We aim to ship the day your item is ordered.
Need your item(s) the next day? We offer a next day service (providing your order is placed before 2pm) this will cost £6.00. We dispatch every day of the week (Monday - Friday) and use Royal Mail NEXT DAY DELIVERY.
Delivery to Europe and the rest of the world will cost £4. We use Royal Mail Airmail which estimates to take between 4 and 10 working days.
If you have any questions whatsoever about delivery please don't hesitate to contact us on firstname.lastname@example.org. We will aim to get back to you very quickly.